For inspiration, view the sample resume for a retail manager below and download the retail manager resume template in Word. I am a very dedicated, hard-working, and motivated individual. Take note: An Enterprise management trainee resume should mention your ability to work with a variety of people… Manager Trainees come from different educational backgrounds, depending on their industry, and usually hold a Bachelor’s Degree. Under your Management Trainee resume Skills section prepare a separate section for Technical Skills that align the Job Description. Mastered the use of proprietary software, which was used to manage customer accounts and track performance statistics, Exceeded customer relations expectations by earning Customer Service of the Month Award, Part of a team that turned customer service around from 65% satisfied customers to 87%, Known for having outstanding customer service and vendor relations. Maintaining a strict training schedule to develop all the skills to run a successful and profitable business. Process order forms by verifying their information and approving based on results. Delivering a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Objective : 3 years of experience as a Management Trainee. The resume is your calling card to get your foot in the door. Was on-duty manager, which required the processing all paperwork, customer complaints, payroll, daily reports of business, conference calls, car repairs, revenue management, staffing, etc. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Responsible for delivering formal presentations, meetings, team huddles and floor support on new products and services. Summary : 8 years of experience as a Management Trainee. Assist in management of employees and operations of the branch including fleet needs, scheduling, and upkeep of branch. Good written and verbal communication skills; Strong supervisory and leadership skills; Solid understanding of guest relations and customer service within the hotel industry; Terrific interpersonal and social skills; Strong understanding of all aspects of hotel management; Ensures hotel staff follow excellent guest care standards “Soft” management skills are the personality traits of a good manager – things like time management skills, organization, and communication. Working in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments. Associate skilled in exceeding company expectations maintaining high standards of customer service. Below you'll find our how-to section that will guide you through each section of a Management Trainee resume. Support center manager in daily business procedures. See our sample Management Trainee Cover Letter. Responsible for generating rental, lease, and used vehicle sales leads to grow business. Skills : Creative Problem Solver, Exceptional Communication, MS Windows, Proficient Quick Learner, Cash Flow Management, Strategic Sales Knowledge, Credit Card Processing, Multi-line Phone Talent, POS Systems, Fast Typing, Customer Service, Photoshop, and Chinese Words Processing. PROFILE SNAPSHOT. What to Write in a Graduate Trainee Resume Skills Section Although the catering field requires specific technical skills, employers look for other skills, called soft skills. Motivated young professional with a solid background in operations management, customer relations, and financial functions. Skills : Microsoft Word, Organized, Bilingual, Customer Service, Visual Merchandising, Adobe, Management, Retail, Training & Development, and Hiring. Understanding the marketplace and customer base to maximize fleet utilization at the branch. Our Management Trainee resume sample could be your go-to guide to step it up a notch in the resume department and stand out from the crowd of applications. Consistently improved sales by implementing suggested skills from within the program. Summary : 10+ years of experience as a Management Trainee. Conduct meetings with employees, quality assurance personnel, and supervisors to address any issues related to business needs, customer service complaints, and overall daily procedures of plasma donation. Highly versed in fostering a productive work environment through exceptional leadership skills. Open branch utilizing branch's operational plan and evaluate the fleet mix for upcoming reservations. Recognized by management for excellent progress in training, Assisted customers daily in rental process and qualifications, Contributed in Increasing customer satisfaction (ESQI) score 20% within first 3 months of employment, Worked with team in preparing and placing 45+ customers in rental cars daily, Determined charges for services requested and collected deposits or payments, Top 5% in weekly protection upgrade sales ranking for entire [company name] region, Increased reservation retention from 53% to 87% since becoming reservations manager, Increased customer service rating from 79%-85% since becoming call back manager, Promoted to a higher volume retail branch within [company name] the 3rd month of employment, Appointed manager on duty and independently operated satellite branch location daily, Promoted to largest volume retail branch in company (LAX) the 7th month of employment, Top selling intern out of 14 others in the Eastern North Carolina region with an average of $9 in additional revenue per contract, Accommodated customers' needs assisting branch to match corporate customer satisfaction rate of 82%, Completed an average of 4 rental contracts per day and ensured customers met qualifications. Use this FREE Sample Management Trainee Resume with objective, skills & responsibilities to write your own resume & instantly draw the recruiter's interest. Building personal relationships with each guest to ensure that the guest would come back repeatedly. Those are all leadership and management duties. Completed the management-training program through [company name]. Passionate candidate with remarkable reputation for developing new business is interested in filling … First quarter 2011 I have helped the store grow horizontally. Greeted customers entering the store to ascertain what each customer wanted or needed. If a customer is having difficulty finding a certain part, I will offer to help them out by contacting one of the hundreds of vendors we have. But so did everybody else! Maintained positive environment with all staffs. Prepared performance goals and objectives with the upper management. Drive efficiency and effectiveness of store operations including receiving, tagging, pricing, merchandising, recovery, setting visual sets, ad set, price changes, managing the back room, vendor send backs, cycle counts, and on hand adjustments. Here are the skills you’ll learn about in this article so you can be an (even more) awesome project manager. With my natural drive for success, exceptional business knowledge, and outstanding people skills, I am seeking an organization which will allow unlimited growth both personally and professionally. We ranked the top skills based on the percentage of Management Trainee resumes they appeared on. Effectively market the company while picking up and/or dropping off customers in a safe and courteous manner and assisting customers as needed. Mostly these types of jobs are offered by mediocre level companies that has fewer numbers of employees. Skills : Marketing, Retail Management, Retail Sales, Event Planning, Scheduling, Hiring, Forecasting, Human Resources, Training & Development, Recruiting, Management, Microsoft Office, Social Media Marketing, Social Media Management, Communications, Interviewing, Customer Service, and Customer Relationship Management. management trainee I was assigned different functions of HR like recruitment process : planning, advertisement, applications, scrutiny, interview, selection and joining formalities of new employees. Creating strong rapport with body shop vendors to ensure efficient work and fast turnaround on damaged vehicles in order to gain maximum profit on each unit. The primary message of an excellent operations management trainee should involve personal growth. Built and maintained effective relationships with peers and upper management. For example, event planners need management skills to orchestrate events, secretaries need management skills to manage office processes, and benefits specialists need them to organize information sessions for employees. Superb attention to detail. Understanding of cost control, evaluate liability in the event of auto damage, Engaged in proper sales techniques and marketing, Met with and established relationships with key customer groups (body shops, car dealerships), Helped manage day to day operational aspects, Assisted in making plans to minimize project risks, Provided exceptional customer service daily. Responsibilities included customer service, sales, marketing, operations, and administrative work. Use reports and analysis to identify opportunities and best practices. Delivered superior customer service by focusing on exceeding customer expectations. Usually, it’s not. Your resume should show your adaptability and rapid capacity for evolution in an environment that nurtures your career development, while also showing practical application of the things you’ve learned. Study the required skills for management trainee resume listed in the job description to know what other skills the company desires. Seeking to obtain full-time employment within an expanding industry with a reputable company. Develop excellent customer service skills by interacting daily with donors and employees. Greet guest to make them feel welcome and comfortable prepare food like salads, parfaits, and sandwiches. Resolved guest complaints promptly and professionally. Management Trainee Resume Examples & Samples. Click on any item within the project management skills list to understand what the skill is and how to develop it. Effectively managed organizational change, ensured quality service levels, identified deficiencies, and recommended process improvement solutions. It all depends on the job profile and specific needs that the company has. Required effective communication, negotiation, and interaction with customers, vendors, and colleagues. In some entry-level jobs, soft skills can be more important than hard skills. Using company reports to analyze sales, gross profit, and inventory activity. Greeted and served customers throughout the car rental process. Skills to include in a Management Trainee Resume It is the critical skills of an Management Trainee that will set him apart from the rest of the crowd. Current College\University students who are scheduled to graduate byJune 2018 or sooner. This resume is a sample for the post of Management Trainee. Took initiative to find extra tasks when scheduled duties were completed. Skilled in training staff and establishing rapport with clients. Monitored and analyzed competitor prices and products and reported market trends to managers. Headline : 6+ years of experience as a Management Trainee. Reviewed daily sales report as a tool to measure sales performance. Conceptualized marketing projects and innovative sales solutions to increase company revenue. Grew the store from upper $20,000 a month to mid to upper $30,000 a month. Working with and through management to develop and implement actions that protect company assets and profitability. Make sure customer is completely satisfied with the rental experience upon return, clearing up and fixing any issues if presented and closing the transaction with an invitation to return. Top seller with an average of $15,000 sales per month and daily average of of 20 direct customers. So whether you're in the business of selling auto parts, jeans, or gardening supplies, to be considered for top retail manager jobs, you need a resume that impressively sells your skills to potential employers. Communicated with vendors regarding back order availability, future inventory and special orders. Interviewed and made hiring recommendations on potential employees. Handle customer complaints with professionalism and confidence. Coached anyone? 7. Successful resumes make a display of a degree in management or the related. Effectively communicated with others, even if the conversation was difficult. Developed real-time win/win solutions for escalated situations in a fast-paced environment. Public speaking and industry-specific knowledge of tools are two good examples. 20+ management trainee resume samples to customize for your own use. As an Outside Sales Rep. Lead each shift by delegating duties, assigning specific tasks and ensuring team members are prepared for each day. A valid driver's license may be required. Showcase the skills and abilities that you bring to the job, focussing on those which distinguish you from the competition. Sales responsibilities included selling rental cars and insurance coverage. You need to show you’re different and worth hiring. Dropped off and picked up customers for rentals and examined cars to ensure working condition and functionality as advertised, Facilitated and maintained service schedules, maintenance histories, car availability, and ensured the security of cars when not in use, Received the Employee of the Month award twice during employment, Resolved overdue car rentals while ensuring the provision of professionalism and customer service at all times, Conferred with management to develop methods and procedures to expand markets and promote business, Professionally responded to customer inquiries and complaints, Maximized profits by meeting daily/monthly sales goals while learning all phases of business operations and management techniques, Accepted into The Best Persons Program involving accelerated training for top performers, Shift leader with full managerial responsibility for team performance, Promoted to branch corporate accounts manager responsible for contacting inactive accounts, new enrollments, and revenue growth. 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